Tender Training College
1. We respect your privacy
1.1. Tender Training College respects your right to privacy and is committed to safeguarding the privacy of our customers and any visitors to our website (the “Website”)and learning management system (the “LMS”) located at www.tendertrainingcollege.com.au (hereinafter the Website and LMS are individually and collectively referred to as the “Site”). We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. “Personal information” is information we hold which is identifiable as being about you.
2. Collection of personal information
2.1. Tender Training College will, from time to time, receive and store personal information which you enter on to our Site, provide to us directly or give to us in other forms.
2.2. You may provide information such as:
- your name;
- your date of birth;
- your professional qualifications;
- your contact information including addresses, email addresses, phone numbers, etc;
- your demographic information;
- when you have made an enquiry with us;
- when you have communicated with us;
- your bank account and credit card information; and
- any other information requested on our Site or otherwise required by us or provided by you.
3. How we collect your personal information
4. Use of your personal information
4.1. We may use your personal information to provide the Tender Training College service to you and to provide you with information from us and our partners. We may use your personal information to better understand customer needs, improve our Site, and improve our service. We may use your personal information to respond to queries about our services. We also use your personal information for marketing purposes, to improve our service and to notify you of opportunities that we think you might be interested in.
4.2. Tender Training College may contact you by a variety of measures including, but not limited to video conferencing, telephone, email, sms or mail, or via social media.
5. Disclosure of your personal information
5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy.Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Tender Training College, the Site, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to the United States of America.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6. Security of your personal information
6.1. Tender Training College is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org.
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to email@example.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1. When you visit our Site
When you come to our Site we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10.4. Third party sites
Our Site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Tender Training College is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our Site, to read the privacy statements of each and every website that collects personal identifiable information.
28 April 2017