Tender Training College
Privacy Policy

1. We respect your privacy

1.1. Tender Training College respects your right to privacy and is committed to safeguarding the privacy of our customers and any visitors to our website (the “Website”)and learning management system (the “LMS”) located at www.tendertrainingcollege.com.au (hereinafter the Website and LMS are individually and collectively referred to as the “Site”). We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. “Personal information” is information we hold which is identifiable as being about you.

2. Collection of personal information

2.1. Tender Training College will, from time to time, receive and store personal information which you enter on to our Site, provide to us directly or give to us in other forms.
2.2. You may provide information such as:

• your name;
• your date of birth;
• your professional qualifications;
• your contact information including addresses, email addresses, phone numbers, etc;
• your demographic information;
• when you have made an enquiry with us;
• when you have communicated with us;
• your bank account and credit card information; and
• any other information requested on our Site or otherwise required by us or provided by you.

3. How we collect your personal information

3.1. Tender Training College collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our Site and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

4.1. We may use your personal information to provide the Tender Training College service to you and to provide you with information from us and our partners. We may use your personal information to better understand customer needs, improve our Site, and improve our service. We may use your personal information to respond to queries about our services. We also use your personal information for marketing purposes, to improve our service and to notify you of opportunities that we think you might be interested in.
4.2. Tender Training College may contact you by a variety of measures including, but not limited to video conferencing, telephone, email, sms or mail, or via social media.

5. Disclosure of your personal information

5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy.Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Tender Training College, the Site, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to the United States of America.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

6.1. Tender Training College is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your personal information

7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@tendertrainingcollege.com.au.
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. Complaints about privacy

8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to support@tendertrainingcollege.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. Changes to Privacy Policy

9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our Site or notice board. Please check back from time to time to review our Privacy Policy.

10. Site

10.1. When you visit our Site
When you come to our Site we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10.2. Cookies
We may from time to time use cookies on our Site. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our Site.
10.3. Our Site may from time to time use cookies to analyses Site traffic and help us provide a better Site visitor experience. In addition, cookies may be used to serve relevant ads to Site visitors through third party services such as Google Adwords. These ads may appear on the Site or other websites you visit.
10.4. Third party sites
Our Site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Tender Training College is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our Site, to read the privacy statements of each and every website that collects personal identifiable information.

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28 April 2017